Verification & decision workflows
Better evidence.
More confident decisions.
Collect applications, check documents and assess eligibility in one place. Keep a record of the evidence and decisions for every case.
100,000+ applications processed
Proven with organisations across Ireland.
Used by organisations across Ireland
Collect, verify and assess applications.
Eligibility & decisioning
Apply your eligibility rules, review exceptions and record the reasons for each decision.
Explore decisioning Illustration · example criteria and outcomes
Applications & forms
Build forms with the questions and supporting documents each application needs.
Identity & verification
Check identity and supporting documents as part of the application.
Signatures & approvals
Request signatures, track approvals and keep signed documents with the application.
Audit & visibility
See who reviewed the evidence, what changed and how a decision was reached.
How Keyholder works
Collect applications
Ask the questions you need answered and request the documents needed for assessment.
Check the evidence
Review supporting documents, flag missing information and request replacements.
Assess eligibility
Apply your criteria and send exceptions to your team for review.
Record the decision
Track approvals and communications alongside the evidence and assessment history.
Onboarding, applications and reviews
Choose the forms, evidence requirements and eligibility rules that fit your service.
Verification & onboarding
Collect personal details and documents, carry out checks and review each application before approval.
CollectVerifyDecide
Public services & schemes
Collect applications for services and schemes, check eligibility and keep a record of the assessment.
Explore public services
Regulated workflows
Give reviewers the documents, checks and decision history they need to assess a case.
Explore regulated workflows
Configure your workflow
Choose the forms, checks and approval steps your team needs.
Irish organisations, including the Land Development Agency, use Keyholder to collect applications and assess eligibility.
Meet our customersSensitive information.
Serious controls.
Control who can access applicant information and keep evidence, reviews and decisions connected throughout the process.
- Access controls
- Give people access based on their role and responsibilities.
- Complete audit trail
- Keep evidence, checks, reviewer actions and decisions together.
- Data protection by design
- Manage applicant information in a structured workflow that supports your organisation’s data protection responsibilities.