Housing Operations Platform

Digitise and automate the workflows at the heart of housing delivery

Keyholder helps housing providers manage applications, eligibility assessments, differential rent reviews and tenant administration through a single platform.

Keyholder platform illustration

Trusted by leading housing providers

Cluid Housing Association
Land Development Agency
Oaklee Housing
Tuath Housing

Built for Modern Housing Providers

From Cost Rental to local authority housing, Keyholder supports the full spectrum of housing delivery

Approved Housing Bodies

Cost Rental Providers

Affordable Housing Providers

Local Authorities

Build-to-Rent Operators

Student Accommodation Providers

Housing Operations Workflows

Reduce administration, improve consistency, maintain compliance and deliver faster decisions through automated housing workflows.

Applications & Allocations

Manage the full application lifecycle from initial enquiry through to allocation and tenancy sign-up.

Eligibility Assessments

Automatically assess applicants against scheme-specific criteria including income thresholds, household composition and affordability requirements.

Differential Rent Reviews

Capture household income information, verify supporting documents and support rent calculations for differential rent schemes.

Cost Rental Administration

Manage Cost Rental applications in line with Affordable Housing Act requirements, including household income verification and affordability testing.

Change of Circumstances

Process tenant change of circumstances requests with structured workflows, document collection and decision trails.

Transfer Applications

Handle internal transfer requests efficiently with eligibility checks, prioritisation and full audit trails.

Tenant Administration

Centralise tenant records, communications and documentation in a single secure platform.

Compliance & Audit Trails

Maintain complete audit trails and reporting for every application, decision and communication.

Better Experiences for Applicants

  • Apply online from any device
  • Upload documents securely
  • Track application progress
  • Receive real-time updates
  • Communicate directly with providers
  • Complete the entire process digitally

“No paperwork. No uncertainty. No unnecessary delays.”

Tenant using Keyholder platform

Let's Build Better Housing Journeys

Whether you're delivering Cost Rental homes, affordable housing, social housing or private rental accommodation, Keyholder provides the technology to make housing access simpler, fairer and more efficient.

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